1. Information Collection and Use
Depending on what product or service you select, we may collect the following personal information from you:
Contact Information such as name, email address, mailing address, phone number
Preferences Information such as order history and marketing preferences
We use this information to:
- Fulfill your requests
- Send you an request confirmation and/or follow up correspondence
- Assess your needs to determine suitable products
- Send you requested product or service information
- Send you a newsletter from us or affiliated company
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Web site and marketing efforts
- User Data Supplementation – We may obtain address and other supplemental information about you from third party sources.
2. Information Sharing
Based on your expressed interest in purchasing a franchise opportunity, we may share your personal information with franchise consultants and franchises, so they can contact you directly. If you do not want us to share your personal information with these companies, contact us at www.franchisegenius.com/contactus.php
We may provide your personal information to companies that provide services to FDD in the course of our business activities such as processing payments or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
- We may also disclose your personal information:
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- if FDD is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
3. User Access and Choice
If your personal information changes, or if you no longer desire our service, you may contact us by emailing our Customer Support at www.franchisegenius.com/contactus.php or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at www.franchisegenius.com/contactus.php
4. Tracking Technologies / Cookies
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “Radar” file.
We set a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Web Beacons / Gifs
We may employ a software technology called clear gifs (a.k.a. Web Beacons), that allows us to better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.
In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Analytics / Log Files
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
3rd Party Tracking
Behavioral Targeting / Re-Targeting
You may also opt-out through this link: http://www.networkadvertising.org/managing/opt_out.asp
We may use Google AdSense or other similar vendors to publish ads on this site. When you view or click on an ad a cookie will be set to better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page:http://www.google.com/privacy_ads.html
The security of your personal information is important to us. When you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at www.franchisegenius.com/contactus.php
6. Additional Information
Links to 3rd Party Sites
Blog / Forum
Our Web site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at www.franchisegenius.com/contactus.php. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at www.franchisegenius.com/contactus.php.
Social Media Widgets
Changes To This Policy
7. Contact Us
Franchise Genius LLC
470 E. Paces Ferry Road, Suite 371, Atlanta, GA 30305